Data policy and removal requests

Last updated 17 August 2026

This page covers a software tool that collects publicly available information from Nextdoor city and business pages. It explains what is collected, what is deliberately not collected, and how to have information removed.

Not affiliated with Nextdoor

This tool is independent. It is not affiliated with, endorsed by, sponsored by or connected to Nextdoor, Inc. “Nextdoor” is a trademark of its owner and is used here only to describe what the tool reads.

What is collected

Only information that Nextdoor's own servers return to a visitor who is not signed in. Specifically:

• Business listings — name, categories, phone, email, website, address, opening hours, and Nextdoor's own summary of what neighbors say. This is information businesses publish so that customers can contact them.
• Neighbor recommendations — the text of public posts about businesses, with the author shown exactly as Nextdoor anonymizes them (typically a first name and last initial).
• City-level statistics — aggregate figures Nextdoor publishes per city: population, average income and age, homeowner percentage, and the categories and neighborhoods it tracks.

What is deliberately not collected

These are design constraints, not gaps:

• Nothing behind a login. The tool holds no account, no password and no session cookie for Nextdoor. It cannot reach private groups, member feeds or direct messages, and it never attempts to.
• No de-anonymization. Author names are passed through exactly as Nextdoor publishes them. They are never cross-referenced between businesses, enriched from other sources, or resolved to real identities.
• No addresses that a business chose to hide. When a business marks its address private — common for people working from home — every address field is discarded, even where coordinates remain technically visible in the page source.
• No individual profiles are sold. The value of this data is in the aggregate. Profiles of individual residents are not a product.
• No CAPTCHA solving and no browser fingerprint spoofing.

Neighbor posts are off by default

Collection of general neighborhood posts is disabled unless a user explicitly turns it on, and attaching the author's neighborhood requires a second, separate opt-in. A partial name next to a precise neighborhood can identify a real person in a small community, and some posts describe local safety incidents. Users who enable these options are responsible for how they use the results.

Retention

• Cached page data expires automatically after 7 days.
• Archived records expire automatically after 90 days.
• Both limits are enforced by the storage layer itself, not by a cleanup job that someone has to remember to run.

Results delivered to a user are held in that user's own account and are governed by their retention settings, not ours.

Geographic scope

Collection is limited to the United States.

Your rights

If you are a California resident, the CCPA gives you the right to know what personal information is held about you, to request its deletion, and to opt out of its sale. Requests to the address above are honored regardless of where you live, and you do not need to explain why.

Requests are acknowledged within 30 days. There is no charge, and no account is required to make one.

Robots and access

Nextdoor's robots.txt asks automated clients not to crawl the site. This tool collects only public pages, at a deliberately low request rate, with pauses when Nextdoor signals that it is being asked for too much. If Nextdoor requests that collection stop, it stops.

Service status

An automated check verifies every few hours that the public data being read still matches what is expected. Its current result is published at /status.json.